SHIPPING & RETURNS
Everything we sell is in stock and available for prompt shipping. All orders received by midnight are generally shipped the next business day. ShopHYDRA offers free ground shipping anywhere in the USA. Expedited shipping options may be available. If interested in expedited shipping, please call or email us for a time and cost estimate prior to placing your order.
You may return just about any item for any reason within 30 days of receipt, as long as the item is unused, with original tags and packaging. In order to process a return, we will need your name and order number. A copy of your packing list or invoice would be great. Please be sure to include this with your return, along with your phone number and email address in case we need to reach you. Also, please be sure to keep your tracking number for your records. If there are any exceptions to this return policy, they will be noted on the item's listing page.
If you received an item you believe to be defective, please contact us by phone or email within 30 days of receipt. After 30 days, manufacturer warranty, if provided, applies.
We take great care to ensure your item arrives to you in perfect condition. Please use the same or similar packing methods to ensure the item arrives back to our returns center the same way. If the packaging or the item is damaged or in any way not sellable, we may not be able to offer a refund. If we issue you a courtesy return label, return shipping charges may be deducted from your refund amount. Otherwise, if you shipped the item back to us in the same exact condition in which it arrived to you with tags, packaging, and the item unused, you can expect a refund in full, generally within two business days of receipt.
Our returns address and contact info:
6625 Arroyo Springs St. #160
Las Vegas, NV 89113